Online Purchase
Movie tickets can only be purchased via Chinatown Cinema’s movie channel movie.chinatowncinema.com.au by Visa or Mastercard. Tickets can be collected at the cinema.
No replacement or refund for lost or stolen tickets under any circumstances. Tickets purchased are non-refundable and are not available for exchange, unless required by law.
Prices shown on the website include GST where applicable.
Seat Allocation
Seat allocation is free seating scheme. Customer can choose any available seats inside the cinema.
By purchasing the tickets on the cinema’s website, you agree that we make no warranties or representations to you that you will be seated in a particular seat, row or session of the cinema. Chinatown Cinema management reserves the right to assign seats at their discretion.
You agree that we may, at our discretion, refuse to sell movie tickets to you or withdraw any movie tickets from sale.
Movie tickets are made available subject to the classification of the relevant movie given by the Office of Film and Literature Classification. Where student tickets are purchased, suitable identification must be presented upon collection of the tickets.
PRIVACY POLICY
We, One Heart Cinema Pty Ltd (t/a Chinatown Cinema ABN 57 679 312 219) collect and handle your personal information for our cinema’s services in the way under this Privacy Policy.
We may revise this Privacy Police from time to time by updating this page. The revised Privacy Policy will take effect when it is posted on our website.
We refer throughout this Privacy Policy to “personal information” which means information which identifies you as an individual or from which you can reasonably be identified. Your name, email, address, telephone numbers are all examples of “personal information”.
Your personal information is important to us. We are subject to the requirements of the Privacy Act 1988 (Cth).
We respect the importance of your privacy, and that you have a right to make your own choices about how your personal information is collected and used. We know that when you provide personal information to us you are showing your trust and we take that seriously.
You have no obligation to provide any information requested by us. However, if you choose to withhold your personal information, we may not be able to provide you with the Services or products that depend on the collection and use of that information.